Completed op deletes when other apps running-Huawei p20 pro

[Zalepowers367]

Hello,
I love your app, and thank you for making it free and not charging a ridiculous subscription price. Anywho, there is a bug on Huawei p20. When PTM finishes op in background behind other apps, it draws over the other apps, which is fine, but then the finished op crashes, deletes, and is not recorded. I believe this may be due to the beeping sound during the completed op as the app flashes in correspondence with the beep before crashing. Thank you for your help

 

[perryny]

Hi and thanks for the feedback! I wasn't aware of this issue (or that anyone was actually visiting the forum yet! Sorry for the late reply!)

Is this happening to you consistently, or was it a one-time crash? I'm looking into this issue now. Thanks again!

 

[Zalepowers367]

Thank you for the reply. And yes, this forum has at least 1 visitor! The bug occurs any time I have audio playing in background and other apps running. For now, I just make the Op 5 minutes longer so I have time to turn off other apps and sound before PTM alarm goes off. I could try to send a screen recording if needed. Thanks again for the help!

 

[perryny]

Thank you for the reply. And yes, this forum has at least 1 visitor! The bug occurs any time I have audio playing in background and other apps running. For now, I just make the Op 5 minutes longer so I have time to turn off other apps and sound before PTM alarm goes off. I could try to send a screen recording if needed. Thanks again for the help!

Thanks for the additional detail. We'll try to get this resolved promptly!

 

[perryny]

Hi Zalepowers, I think we might have gotten this issue resolved. Can you let us know if this is fixed for you? Thanks!

 

[Zalepowers367]

Hi!
It works!! Thank you very much. I will be sure to leave a 5 star review!

 

[perryny]

Hi!
It works!! Thank you very much. I will be sure to leave a 5 star review!

Excellent! Glad it's working. Thanks a lot for the review! Really appreciate it.